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Stephanie Leonenko

Healthcare Administration · Operations · Care Coordination

Professional Summary

Healthcare Administration professional with 10+ years of progressive clinical operations experience across emergency, medical/surgical, and pediatric care settings at Northwell Health and other major health systems. Pursuing a Bachelor of Science in Healthcare Administration (SNHU), with applied knowledge of healthcare operations management, regulatory compliance (HIPAA, OSHA, Joint Commission), quality improvement, care coordination, and Epic EMR. Holds active NYS and national licenses. Brings a rare combination of frontline patient-care expertise and administrative education to support operational excellence, staff coordination, and patient-centered outcomes.

Core Competencies

Healthcare Operations Management
Regulatory Compliance (HIPAA, OSHA)
Quality Improvement (QI / PI)
Care Coordination & Case Management
Patient Safety & Risk Management
Joint Commission Standards
Staff Scheduling & Workforce Planning
Patient Experience & Satisfaction
Budget & Resource Management
Healthcare Informatics & Reporting
Epic EMR (Proficient)
ED Workflow & Patient Throughput
Interdisciplinary Team Leadership
Clinical Documentation & Compliance
Strategic Planning & Performance Metrics

Work Experience

Patient Care Technician / Certified Nursing Assistant

2023 – Present
Northwell Health – Huntington Hospital · Emergency Department · Huntington, NY
  • Support high-volume ED operations including patient triage, trauma care assistance, and throughput coordination across a fast-paced emergency department
  • Monitor and document patient vital signs in Epic EMR, ensuring accurate real-time clinical data for the care team
  • Perform 12-lead EKGs to support cardiac monitoring and assist physicians in diagnosing cardiac events
  • Collaborate with interdisciplinary teams including nurses, physicians, and charge staff to maintain workflow efficiency and patient-safety standards

Certified Nursing Assistant

March 2019 – 2023
Northwell Health – Plainview Hospital · Medical/Surgical Unit · Plainview, NY
  • Provided direct patient care and ADL support for post-surgical and medical patients, maintaining dignity, safety, and comfort in a high-acuity unit
  • Monitored and documented vital signs in Epic EMR, communicating clinical changes to the nursing team to support timely intervention
  • Performed wound care including cleaning, dressing changes, and healing-progress monitoring per clinical protocols
  • Supported infection-control compliance and Joint Commission readiness standards throughout the unit

Certified Nursing Assistant · Medically Fragile Pediatrics

January 2018 – October 2018
Providence Health – Centre for Medically Fragile Children
  • Documented medical histories, vital signs, and clinical notes for pediatric patients with complex conditions in Epic EMR
  • Monitored seizure activity, conducted bladder scans, administered bolus feedings, and placed pulse oximeters per clinical protocols
  • Delivered specialized physical and emotional care to medically fragile pediatric patients, supporting family communication and care continuity

Certified Nursing Assistant

2013 – 2018
South Nassau Communities Hospital · Medical/Surgical Unit · Oceanside, NY
  • Delivered five years of direct patient care across medical/surgical floors, supporting patients with a range of acute and chronic conditions
  • Assisted patients with activities of daily living (ADLs), mobility, personal hygiene, and comfort care
  • Monitored vital signs and documented clinical observations, escalating concerns to nursing staff to ensure patient safety

Education

Bachelor of Science in Healthcare Administration

Southern New Hampshire University (SNHU) · Expected February 2027

Coursework: Healthcare Systems, Health Policy, Organizational Management, Healthcare Finance, Quality Improvement

High School Diploma

New York State · June 2012

Licenses & Certifications

NYS Certified Nursing Assistant (CNA) · Active
NYS Patient Care Technician (PCT) · Active
AHA Basic Life Support (BLS) · Active
Licensed Phlebotomist, New York State · Active